Privacy Policy

1. Information We Collect

At Fluxa Core, we collect information you provide directly to us, such as when you:

• Contact us for wedding planning services
• Subscribe to our newsletter
• Fill out consultation forms
• Communicate with us via email or phone

2. Types of Information

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone, address)
• Wedding date and venue preferences
• Guest count and service requirements
• Budget information and payment details
• Special requests and cultural preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website and search terms
• Device information and operating system

3. How We Use Your Information

We use your information to:

• Provide wedding planning services and consultations
• Communicate about your wedding arrangements
• Send newsletters and marketing communications (with consent)
• Improve our services and website functionality
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Monastery venues - To coordinate your wedding ceremony
• Service providers - Photographers, florists, and other wedding vendors
• Payment processors - To handle financial transactions securely
• Legal authorities - When required by law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data during transmission
• Secure servers and access controls
• Regular security assessments and updates
• Staff training on data protection practices

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your information
• Opt-out of marketing communications
• Port your data to another service provider

7. Cookies and Tracking

Our website uses cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and functionality

You can control cookie preferences through our cookie management system or your browser settings.

8. Third-Party Services

Our website may contain links to third-party websites or integrate with external services. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

9. International Transfers

As we operate in Malaysia and may work with international vendors, your information may be transferred to and processed in countries outside Malaysia. We ensure appropriate safeguards are in place for such transfers.

10. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and maintain business relationships
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

11. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or through our website. Your continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Information

If you have questions about this privacy policy or our data practices, please contact us: